| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | |
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1 | Question Report | |||||||||||||||||||||||||
2 | # | Question | Asker First Name | Answer | Answer Name | |||||||||||||||||||||
3 | 1 | When will we be able to deny federal loans we don't want? Unable to do right now in the portal. | Lisa | Students will be notified of when loan acceptance is available (the option to decline is included in that). Until then you can make a payment adjustments on your online term bill. | Nicole Chen | |||||||||||||||||||||
4 | 2 | Please discuss book purchasing which seems to be available right now. | Lisa | You can check with the Rutgers Barnes and Noble to see if books have been ordered for your student's courses. In the next couple of weeks, your student should also be able to access their course sites on Canvas. There, they can look at their course syllabi to see what materials the instructors are requiring. | Carolyn Moehling | |||||||||||||||||||||
5 | 3 | In regards to moving in - do you pick up your key at the move in time (10 - 11:30) or can you do beforehand? | Lisa | We do ask that you pick up your key during your Move In time at thier residence hall | Michael Tolbert | |||||||||||||||||||||
6 | 4 | My son would like to take a break for the fall semester to focus on his mental health. He might consider going back for the spring semester. He finished his freshman year in the 2022-2023 schoolyear. Please let us know what my son needs to do/procedure in taking the fall break off and the possibility of maybe returning for the spring sem. | Aji | Students may take a Leave of Absence or Withdrawal from the university and then file Reenrollment paperwork to return. Here's the link to the withdrawal: https://scarlethub.rutgers.edu/registrar/registration/withdrawal-from-all-courses/ and the Reenrollment: ugadmissions.rutgers.edu/reenrollment | Julie Traxler | |||||||||||||||||||||
7 | 5 | Hi , we received an error for the term bill payment after we put the wrong balance payment on the split payment and now we are unable to make a new payment. It says your payment plan is not accepted | Kislay | If this error is coming from trying to enroll in a payment plan, I would recommend getting in contact with Nelnet. Please contact them at 888-470-6014 and a representative will assist you. | Nicole Chen | |||||||||||||||||||||
8 | 6 | Will this recording be sent to us? | Michael | Yes, the recording will be posted to the R Family Hub. | Shawna Rodgers | |||||||||||||||||||||
9 | 7 | How do students resolve room mate conflicts and issues? | Anonymous | We have a few ways to accomplish this. If students can't work our a roommate issue on their own, we do ask them to reach out to their Resident Assistant and they will assist them in managing this conflict. The Resident Assistants are undergraduate students who go through two weeks of training including conflict resolution. | Michael Tolbert | |||||||||||||||||||||
10 | 8 | If we can not move in on our designated move in date is it okay to move in another day? | Anonymous | If a student cannot move in at their assigned date and time, they can arrive after their date but we are unable to accommodate move-in prior to their assigned date. | Ryan Kasis | |||||||||||||||||||||
11 | 9 | how and when to use federal student loan? | Gary | All students are packaged with federal student loans when they submit their 23-24 FAFSA application. They should see their loans on their Financial Aid Award Letter (Rutgers Portal> myDashboard> My Financial Aid widget). Students should be notified of when loan acceptance is available, but in the meantime if your student plans on accepting their student loans they should sign their MPN and Entrance Counseling on the studentaid.gov website | Nicole Chen | |||||||||||||||||||||
12 | 10 | When can we talk to our advisor one on one? | Pervin | Advisors will have 1-1 appointments available after the add/drop period; our new students are welcomed in group advising, and our add/drop period is an "all hands on deck" advising period wherein we are dedicated to getting all of our students settled into schedules that make good sense and move them forward in their degree plan. | Courtney Stanzione | |||||||||||||||||||||
13 | 11 | If we missed the parent/family orientation, is there a recording or documents from those sessions? | Anonymous | Sorry you missed orientation! We will provide online resources for parents in the next week. | Shawna Rodgers | |||||||||||||||||||||
14 | 12 | If we missed the parent/family orientation, is there a recording or documents from those sessions? | Anonymous | Please make sure you register for the R Family Hub to get the information! https://rutgers.campusesp.com/ | Marisa Felice | |||||||||||||||||||||
15 | 13 | Is there a direct number to the financial aid office? | Anonymous | 848-445-4636, please know that all phone calls go through the One Stop. These phone calls are answered by cross-trained advisors who know financial aid. | Nicole Chen | |||||||||||||||||||||
16 | 14 | what does “other education costs” refer to in the cost of attendance summary? | Reda | Typically it just refers to indirect costs to education. This line is not something you are actually paying, but things added to just so students and family can budget. | Nicole Chen | |||||||||||||||||||||
17 | 15 | What are the institution/hospital/medical care organization will the insuracne offeerd by Rutgers cover? | Anonymous | Rutgers Student Health is available to all students regardless of whether they have the Rutgers Student Health Insurance Plan (SHIP) or other coverage. The SHIP carrier is United Health Care and it is a major medical plan that covers up to $500,000 per injury or illness and also has a modest prescription plan. It can be used within RU and at any health care facility that accepts United Health Care. | Francesca Maresca | |||||||||||||||||||||
18 | 16 | Francesca- should commuters get the Meningitis B vaccine? I know it's not mandatory but do you feel it's a good idea? | Janet | The Men B vaccine is reqcommended for a limited number of students and typically gthose living in on-campus housing since transmission is through close, personal contact. If you would feel better with your student having it, there is no harm in doing so. | Francesca Maresca | |||||||||||||||||||||
19 | 17 | Do we need to pay for parking? My son is going to Busch Campus? | Ramiro | live answered | Guillermo Leiva | |||||||||||||||||||||
20 | 18 | How can I deny the federal loan offered to my student before paying the term bill? | Louisa | Student need to log onto Financial Aid Portal and decline using the "Loan Acceptance Process". They will be notified of when loan acceptance (including declining) is available. In the meantime, you can make payment adjustments on your online term bill. Just be sure to minus those "offered" loans from your total payments and add it to your total balance. | Nicole Chen | |||||||||||||||||||||
21 | 19 | What different Finance options are available for International students ? I am looking for student loan across every other Lending company , so far all need a US Citizen/permanent resident to be a co-signer.. My son would be joining as freshman year during the Fall sem | Sumeet | That is correct there are a few lenders such as Prodigy that offer loans to international students. Financial Aid is only offered to student eligible to file a FAFSA, so there is no formal aid for IS students. Rutgers Global is a good resource for funding research | Kathy Dowden | |||||||||||||||||||||
22 | 20 | Hello. My son is in the Engineering program. Where can he find out which books are required for his courses? | Kelly | Hi Kelly, on Webreg, students can often see what books are required for their classes. However, it is often a good idea to wait to attend the class before purchasing books, because sometimes, professors will more explicitly state which items are required and then some which are only suggested. | Ilene Rosen | |||||||||||||||||||||
23 | 21 | Hello, on move-in date, will there be help available to move the student's belongings into the dorm (considering the time frame is very small), or is the student (and his/her family) responsible for moving in the belongings. | Anonymous | Hello, We look at both for help. We will have Move In volunteers who will assist students with moving their items into the residence hall. Please remember you are moving into a space that will be shared by another student, therefore, we do encourage student to speak with thier roommate to find out who will be bringing what items. Often times, students bring way too many items and end up taking items back home. Yes, we will assist with moving items into the rooms. | Michael Tolbert | |||||||||||||||||||||
24 | 22 | When do we get the invoice, how do we pay it (check or online? Also are there payment plans available and any fees associated with payment plans? | Manish | Online term bills can be found here: https://finservices.rutgers.edu/otb/ You can pay online using Echecks or credit cards as your payment method. The same link above you will also see a link to enroll in a payment plan. When enrolling in a payment plan- semester plans have a $50 enrollment fee, annual plans are $60. Other than that no other fees unless you enroll in the payment plan using a credit/debit card which have separate service fees. | Nicole Chen | |||||||||||||||||||||
25 | 23 | 1.My final transcripts have not yet been verified.Whom do we reach out to? School of arts and sciences | Risha | The Office of Undergraduate Admissions is working their way through final transcripts - I'm sorry they don't have a representative here, but rest assured that if they were missing information, they would reach out! If you have any other worries, please have your student email firstyears@sas.rutgers.edu - we're here to help! | Courtney Stanzione | |||||||||||||||||||||
26 | 24 | We have been staying in US for past more than 1 year, will my daughter be treated as In State? and we received scholership from Camden, while she is joining New Brunswick can you help with the same here at New Burunswick | Sudarshan | I don't think there's anyone from the Registrar here, but I know they have information about establishing state residency at https://scarlethub.rutgers.edu/financial-services/eligibility/proof-of-residency/ | Julie Traxler | |||||||||||||||||||||
27 | 25 | We have twin boys starting in Sept. 1 is Business and the other is Arts & Sciences. how do we decline the federal student loans applied to each their bills? We have tried every portal and opened an inquiry. Thanks, Mark and Christine Addeo | Chris and Mark | Students will be notified of when they have the ability to accept/ reduce/ decline their student loans. In the meantime, if you are trying to pay your term bills without including your loans, on your online term bill, you can make a payment adjustments (will be on the payment adjustments page, when paying your bill- light gray box right above the blue box) | Nicole Chen | |||||||||||||||||||||
28 | 26 | Parking lot for a student. My daughter can't find an option to book a parking lot for her for the upcoming Fall season. Only Summer option is available right now. Is everything fully booked already or registration is not open yet? | Oleg | Registration is not open yet. https://youtu.be/CqHC5aG4NRI | Guillermo Leiva | |||||||||||||||||||||
29 | 27 | Good evening!! 1. Is electric instantpot allowed in BEST dorm? 2. Are parents allowed to go into the dorm on the moving day to help unpack | Sudhir | HI. Parents are allowed to help unpack on move in day. Regarding permitted appliances, please see: RL_Packing List_SM21_Export (rutgers.edu) | Kerri Willson (she/her/hers) | |||||||||||||||||||||
30 | 28 | if a subject is picked, attended but dropped, is there still a charge for it, or only for credit if passed? | Yuliya | Students can drop a course without penalty through the week of add / drop (which ends on 9/14). After the deadline passes, students can only drop with a W grade. However when a stduent enrolls full time they are charged one rate so dropping from 17 to 14 credits (as example) will result in the same cost. My suggestion is to have them contact their advisor for advise. | Robert Kurland | |||||||||||||||||||||
31 | 29 | My daughter will be attending school of engineering- do they sit with counsellors and talk about their path acdemic wise. | Ankitha | HI Ankitha, we have a First-year advising team that makes themselves very accessible to students. They have been reaching out to students all summer and also met with them during the registration portion of NSO. | Ilene Rosen | |||||||||||||||||||||
32 | 30 | How can we negotiate financial aid packages? Following that, how are we supposed to pay the full term bill, if we don't know our finalized financial aid package? | Anonymous | There are two type of appeals. 1. Professional Judgement if there has been a change in tax information since the 2021 tax filing such as loss of income, divorce or unemployment. In addition all student have the right to submit a letter of appeal to One Stop to be considered for additional aid. If you aid is not finalized you can submit partial payment but there are no late fees and registration is secure while verification of aid is being finalized | Kathy Dowden | |||||||||||||||||||||
33 | 31 | My daughter is on L2 visa.Does she have to submit any visa documents? | Risha | Unfortunately, we do not have someone on tonight who can answer direct questions regarding international student concerns. Please direct questions to: Rutgers Global International Student Services, isss-students@global.rutgers.edu, 848-932-7015 | Kerri Willson (she/her/hers) | |||||||||||||||||||||
34 | 32 | When will the roommate swap form be available? My son and his friend requested to room together. They were not paired up but their room assignments were 7 doors apart which was odd. | Anonymous | The room swap form will be available tomorrow on the Housing Portal at https://oncampus.rutgers.edu. | Ryan Kasis | |||||||||||||||||||||
35 | 33 | What is the designated move-in date for Brett Hall on College Ave campus? Thanks! | Anne | Hi- you can find that information here: http://ruoncampus.rutgers.edu/movein-2023/ | Kerri Willson (she/her/hers) | |||||||||||||||||||||
36 | 34 | Hi, does international students need to buy medical insurance through college though it is covered by parent's family insurance living in US ? | Sweta | All students must have insurance. If your student is covered by your current insurance, that should be sufficient. However, insurance is also linked to visa status and the best place to get this information is Global Services. | Francesca Maresca | |||||||||||||||||||||
37 | 35 | My child will take NJ transit to Rutgers SAS. Is there a college bus stop at the Jersey Ave station or Edision station? | FFHSJ | Hi, The best train station is for them to use is the New Brunswick Train Station (not Jersey Ave.). It is one block from campus. | Ilene Rosen | |||||||||||||||||||||
38 | 36 | My daughter is a transferring Sophomore that will be residing on campus. Can she have her car with her? How is parking handled? | Eric | Yes she can. Check this info video https://youtu.be/CqHC5aG4NRI | Guillermo Leiva | |||||||||||||||||||||
39 | 37 | HI, we applied for a NJ Class Loan. Distribution of funds notes 9/5/23 but the Rutgers invoice needs to be paid by 8/16/23. I was told by NJ Class that it would be done automatically and handled directly with Rutgers. Is that correct? | Paul | THere are no late fees or penalities if aid is expected after term bill due date. If loan is certified, Student accounting will know funds are pending | Kathy Dowden | |||||||||||||||||||||
40 | 38 | on the move in date, can we arrive anytime, or what is the time window? | mike | Move-In dates and times are determined by a student's housing assignment. Each have a specific date and time. Our move-in website is fully updated at http://ruoncampus.rutgers.edu/movein-2023/ | Ryan Kasis | |||||||||||||||||||||
41 | 39 | Hello! Thank you for this session. My daughter is a first semester first year student attending SEBS, Biochemistry track. She is interested in Endocrinology (research track) and wants to get involved with the Endocrine Program. Can the faculty advisors/academic advisors/curriculum track provide some guidance here? | Natalja | It's wonderful that she already has a strong interest. SEBS students are assigned first-year advisors based on their academic interests, so she will get her advisor information closer to move in and then will meet her advisor at the advising session on Friday, Sept 1 after the New Student Induction Ceremony | Julie Traxler | |||||||||||||||||||||
42 | 40 | What is the FB group? | Jaya | Rutgers Parents to Parents Forum. It is an unofficial page (not University sponsored) but many seasoned parents are in there and share their expertise and some administrators are in there to. | Kerri Willson (she/her/hers) | |||||||||||||||||||||
43 | 41 | Also, we would like to know about what types of fans are acceptable in the dorm rooms and if it's recommended to bring a bike. Thanks! | Kelly | Hi- You can find that info here: http://ruoncampus.rutgers.edu/movein-2023/ | Kerri Willson (she/her/hers) | |||||||||||||||||||||
44 | 42 | My son will be a freshman and still doesn’t have an advisor assigned. He is panicking about when and how he will get to pick classes. | Georgia | To echo what Vice Provost Moehling is saying - please have your son check his Rutgers email. He should have outreach from his First Year Advising Office on next steps. If he is an SAS student, our email is FirstYears@sas.rutgers.edu and we're glad to provide guidance! | Courtney Stanzione | |||||||||||||||||||||
45 | 43 | Do you recommend a freshman bring car to the campus? | Anonymous | It depends on the situation. If the student needs to go back and forth to home or off-campus jobs then a private vehicle may be a good option; however, we have the largest bus service of any university in the country. The bus is free for al students. Parking permit prices vary. You can check the prices here: https://ipo.rutgers.edu/dots/permits/students/available-permits | Guillermo Leiva | |||||||||||||||||||||
46 | 44 | How to obtain parking permit,New Brunswick . | Olena | https://youtu.be/CqHC5aG4NRI | Guillermo Leiva | |||||||||||||||||||||
47 | 45 | My Wife recently started to work for Rutgers organisation as an employee. She submitted the proof of the work, But my duaghter's term bill is not reflecting the deductions that are applicable being Rutgers employee's child . | Pankaj | Your wife can take a look at this website and follow instructions to see if your student is eligible for dependent tuition remission - https://uhr.rutgers.edu/benefits/tuition-remission. Applying for tuition remission can be found here - https://uhr.rutgers.edu/benefits/tuition-remission | Jeffrey Broggi | |||||||||||||||||||||
48 | 46 | My son is Inernational Student, and in his i20 i am the sposner, but my brother in USA can pay on my behaf | Anonymous | Unfortunately we do not have someone on tonight who can answer direct questions regarding international student concerns. Please direct questions to: Rutgers Global International Student Services, isss-students@global.rutgers.edu, 848-932-7015 | Shawna Rodgers | |||||||||||||||||||||
49 | 47 | How much money will a student get for NJSTARS 2 as award? | Anonymous | They should check in on their NJ FAMS account to see the award amount | Nicole Chen | |||||||||||||||||||||
50 | 48 | Hi! I have two logistical questions. First, is there somewhere that we could find step-by-step instructions to go from the NJ subway/Amtrak station to campus through the campus bus system? Second, are there credit card services on campus so that students can easily get a card without credit history? Thank you!!! | Anonymous | Hi, there is a bus stop at the train station. You can find info here: https://ipo.rutgers.edu/dots/transit-buses. Regarding credit cards- I am not familiar with services but will tell you that our ATMs on campus are from PNC. | Kerri Willson (she/her/hers) | |||||||||||||||||||||
51 | 49 | Would the parents get the Term Bills? Or does it go only to the students? How can Parents sign up for it? | Retish | Only students will be receiving a term bill. They are notified through email and the term bill is viewable on MyRutgers Dashboard. The student can make a parent an authorized user and provide access. https://scarlethub.rutgers.edu/financial-services/tools-resources/myguest-dashboard-frequently-asked-questions/ https://scarlethub.rutgers.edu/wp-content/uploads/Granting-Authorized-User-Access-to-the-Financial-Aid-Portal.pdf Link directly on MyRutgers dashboard under student photo | Kathy Dowden | |||||||||||||||||||||
52 | 50 | Can you please tell us more about RU Express Card. How to load the card etc | Anonymous | All relevant RU Express information including how to load money into RU Express can be found here in the RU Express section of the Rutgers Dining website. http://food.rutgers.edu/ru-express/ | Nelson Gonzalez | |||||||||||||||||||||
53 | 51 | My son checked the status of Federal student loan in portal and marked "Projected". When can he decide whether accept or decline? | Gueyoung | The loan needs to be in Awarded status. If they intend on accepting a loan or a portion of loan, they first need to complete MPN and Entrance Counseling. | Kathy Dowden | |||||||||||||||||||||
54 | 52 | Are freshman allowed cars on campus if they live in dorms. ?? | Clark | Yes. | Kerri Willson (she/her/hers) | |||||||||||||||||||||
55 | 53 | New Brunswick - The Digital Book Bill was not included in our Term Bill. When should we expect it? | Osinaikes | The digital book charge is only provided when a faculty member utilizes that program for their course textbooks. If faculty are not utilizing this program, there will not be a charge on the term bill. Charges can show for the coming weeks | Jeffrey Broggi | |||||||||||||||||||||
56 | 54 | when is move in day for on campus students in New Brunswick | Minerva | Move-In details are up on our website: http://ruoncampus.rutgers.edu/movein-2023/ | Ryan Kasis | |||||||||||||||||||||
57 | 55 | In Parents orientation Health Waiver form(Giving permission to parents for their health was mentioned. Where can my child find that form? | Anonymous | You can find the form at https://slwordpress.rutgers.edu/studenthealth/wp-content/uploads/sites/139/2018/05/Auth_to_Disclose_Protected_Health_Information.pdf | Francesca Maresca | |||||||||||||||||||||
58 | 56 | Where does one purchase a parking permit? | Jacqueline | Go.rutgers.edu/parking. Also, check out https://youtu.be/CqHC5aG4NRI | Guillermo Leiva | |||||||||||||||||||||
59 | 57 | Right now when calling Onestop, the wait time is too much and at the end we are not getting proper answer. Is it always like that?(My child waited on the call almost like 2 hours 2 days in a row to know about payment Bill) | Anonymous | Please know that there has been an increase in inquiries, we apologize for the wait time, but we try to work with each caller to address their concerns when we are speaking. It is not always like this, usually at the beginning of each semester we usually see an increase of phone calls. I would recommend if your student does not want to wait on the phone to either submit an online inquiry (right now we are answering them within 1-2 business days) or they can come in person to speak with an advisor at our center. | Nicole Chen | |||||||||||||||||||||
60 | 58 | Is there a late fee if we pay late because of the Term bill issue? | Anonymous | There are no late fees this term. However, if there is a balance when pre-registration opens, there will be a registration hold place on account. | Kathy Dowden | |||||||||||||||||||||
61 | 59 | For how long a parking permit is valid? | Anonymous | Permits are valid for a Semester. | Guillermo Leiva | |||||||||||||||||||||
62 | 60 | Thank you -- where can I get a copy of the medical coverage plan? | Anonymous | You can find information about the Student Health Insurance Plan at http://health.rutgers.edu/insurance-costs/ | Francesca Maresca | |||||||||||||||||||||
63 | 61 | Are freshman students eligible to obtain a parking permit? | Grace | Yes. | Guillermo Leiva | |||||||||||||||||||||
64 | 62 | If my child has a credit for tuition when and how will that be refunded? He has a credit for both terms Parking for move in day Livingston north? | Anne | If there is credit on their account our system should trigger a refund, if you see it hasn't please have your student submit an email inquiry. https://rutgers.my.site.com/OneStopPortal/s/New-Brunswick If they are enrolled in direct deposit they will be refunded that way (summer and winter term are mailed their refunds). Directions on how to enroll in direct deposit can be found here: https://finance.rutgers.edu/student-abc/refunds | Nicole Chen | |||||||||||||||||||||
65 | 63 | Good afternoon, how can I decline the loans? | Maribel | When loans are in Awarded and not Estimated or Projected status, a student can log on to financial portal and begin the Loan Acceptance Process (to decline you will use this process) | Kathy Dowden | |||||||||||||||||||||
66 | 64 | does term bill is going to change if student changes courses and take more credits? And how long new term bill take to refresh in portal? | Anonymous | Once a student is registered for at least 12 credits they are considered full-time, and there is no additional charge for credits added after that. | Ilene Rosen | |||||||||||||||||||||
67 | 65 | My son added a class for the 15 class credits over a week ago & the term bill is only showing 12 and he had already confirmed with someone at Rutgers that it should reflected correctly & it’s not. Who do I contact now? | Ange | You don't have to contact anyone. Tuition is based on 12+ credits, and students and add and drop above that number with no changes to tuition. | Julie Traxler | |||||||||||||||||||||
68 | 66 | I want to decline the unsubsidized loan that was offered with with the term bill. There is no option to decline. | SB | Students will be notified of when they have the ability to accept/ reduce/ decline their student loans. In the meantime, if you are trying to pay your term bills without including your loans, on your online term bill, you can make a payment adjustments (will be on the payment adjustments page, when paying your bill- light gray box right above the blue box) | Nicole Chen | |||||||||||||||||||||
69 | 67 | What is crime rate per 1000? | Michael | https://ipo.rutgers.edu/publicsafety/crime-statistics | Matthew Gulsby | |||||||||||||||||||||
70 | 68 | My daughter didn't attend the second day of her NSO so she didn't get her student ID. When will she be able to get it and from where? | aisha | Students will be able to get their RUID during move in at the residence life office on the campus they live. Locations of offices that assist with RUID cards are available here - https://ipo.rutgers.edu/publicsafety/iam/student-id | Jeffrey Broggi | |||||||||||||||||||||
71 | 69 | My son earned some AP credits and also some credits from dual enrollment. How will this be reflected in his term tution? | Anonymous | Pre-college credits do not change tuition; rather, the credits and equivalencies will be considered with your student and their advisor(s) in creating an appropriate full-time Fall schedule. Rutgers has a flat rate full time tuition (not per credit). | Courtney Stanzione | |||||||||||||||||||||
72 | 70 | my daughter took her placement tests but the English is not showing and it is not allowing her to retake either...what should we do? | Minerva | please email otp@irap.rutgers.edu. | Carolyn Moehling | |||||||||||||||||||||
73 | 71 | Is campus security on duty during seasonal breaks? | Grace | live answered | Matthew Gulsby | |||||||||||||||||||||
74 | 72 | Guillermo- when I look at the parking site it looks as if the only available parking Monday-Friday during the day for Commuters is only on College ave? Am I reading that correctly? If so will my son be able to get a permit for College Ave? I've heard it's tough | Janet | No. Commuting students should select the campus that best works for their class schedule. Their privileges will be greater at the campus they select. Check here: https://ipo.rutgers.edu/dots/permits/students/available-permits | Guillermo Leiva | |||||||||||||||||||||
75 | 73 | Question about the summer bus service. On every other Saturday morning, I have been travelling to Lucy Stone hall for band practice from the train station and I wait for the bus for about an hour before eventually just taking an Uber. Does the bus run on weekends? If so, how frequent is it? | Nivedita | Yes, the buses run on the weekend. See link for schedule below. https://ipo.rutgers.edu/dots/nb-summer-2023-schedule | Domenick Rizzo | |||||||||||||||||||||
76 | 74 | Where can our student find out about placement results and dorm assignment? Thanks. | Paromita | Housing assignments have been released. Students can review their housing assignment, including roommate information, at https://oncampus.rutgers.edu. | Ryan Kasis | |||||||||||||||||||||
77 | 75 | Parking question - are there permits for College Ave or do College Ave residents have to park on Busch or Liv? | Jennifer | There are no College Ave. Resident permits. | Guillermo Leiva | |||||||||||||||||||||
78 | 76 | We are based in Singapore. Our Son is a transfer student. He was not able to register for the online Star Days. He was emailed that there will be another - in person, late august. But he doesnt have the dates yet & was told he can register for courses only after his Star Days. | Manish | Yes, we welcome our international transfer scholars via online or late August in-person programs when they're able to arrive on campus. Rest assured that the STAR Day program includes registration guided by advisors. If you student was not able to attend an online STAR Day, rest assured that they will leave the late August STAR Day with a full time schedule. SAS Students can email transfers@sas.rutgers.edu for more information. | Courtney Stanzione | |||||||||||||||||||||
79 | 77 | My child’s (rising junior) scholarship is not reflected in his term bill. Will a refund be issued at a later date if I pay the bill now as due date is next week. | Parna | Yes, once it is reflected in your child's account, you will get refunded that amount (assuming you went ahead and paid the total term bil). | Ilene Rosen | |||||||||||||||||||||
80 | 78 | We recently cancelled our Parent Plus loan today and want to replace it with the NJClass loan bc of lower interest rates. Our NJClass loan is already approved but needs to be certified by Rutgers as per HESAA. How soon will Rutgers certify the NJClass loans? | Anonymous | Certification, once a student accepts loan through HESAA-NJ FAMS, can take up to 10 to 14 days | Kathy Dowden | |||||||||||||||||||||
81 | 79 | My son's transcripts from RVCC cannot be located. He originally applied to the SEBS school but changed to the arts and science school. Could his transcripts be with the SEBS school? Who can help with this? | Anonymous | Transcripts are sent through the Admissions office, not the individual colleges. If he has a copy of the confirmation that the transcript was received, he should forward that to his school (firstyears@sas.rutgers.edu) and they can help contact admissions to track down transcripts | Julie Traxler | |||||||||||||||||||||
82 | 80 | My daughter is planning on a Classics major, and tested out of the first two levels of Latin, but it seems that there are no 300-level Latin courses. Who is the best person to contact regarding this? Thank you! | Anne | How wonderful! Please have your daughter outreach the Classics Undergraduate Director, Dr. Emily Allen-Hornblower: emiallen@classics.rutgers.edu Together with Dr. A-H, your daughter can identify an appropriate course plan given her strong foundation of knowledge. | Courtney Stanzione | |||||||||||||||||||||
83 | 81 | We've heard the buses have long lines - is this true" | Michael | During class breaks the buses are full but if students leave enough time they will be able to navigate the buses well. | John Karakoglou | |||||||||||||||||||||
84 | 82 | Term Bill is not allowing us to set up payment plan via credit card. The only option is "eCheck". Will this be fixed before August 16 deadline? I recently spoke with a One Stop rep but he did not have any updates from Nelnet. Thank you! | Anonymous | Nelnet is working on a solution, but we have not heard an update on fixing this glitch. Student Accounting has extended the 4 installment enrollment in the meantime | Nicole Chen | |||||||||||||||||||||
85 | 83 | When can we buy football tix for family weekend? We heard about possible discounts at Orientation | Michelle | Information on special ticket deals and events on campus during Homecoming & Family Weekend will be released soon. | Shawna Rodgers | |||||||||||||||||||||
86 | 84 | If my daughter will sometimes have a car on campus (part time otherwise living on campus) should she apply for a parking permit for the whole semester or are there daily or weekly permits? | Clark | We do have daily permits. Check out the Daily parking info here: https://ipo.rutgers.edu/dots/permits/students/permit-types | Guillermo Leiva | |||||||||||||||||||||
87 | 85 | is there is moving time for dorm or any time on the allocated date? | Anonymous | Our move-in information is available on our website: http://ruoncampus.rutgers.edu/movein-2023/ | Ryan Kasis | |||||||||||||||||||||
88 | 86 | Thanks Julie, can I meet some one to get this discussed, I am not sure if you can help me with the grant from Camden to New Brunswick | Sudarshan | Unfortunately, I can't. You would want to reach out to the Registrar at the campus that your student is enrolled at. At NB that is nbregistrar.rutgers.edu. For Camden, that is https://registrar.camden.rutgers.edu/ | Julie Traxler | |||||||||||||||||||||
89 | 87 | Does a student living in New Brunswick need a parking permit to drive to Livingston campus to attend classes | Grossman | No. They need to ride the bus. | Guillermo Leiva | |||||||||||||||||||||
90 | 88 | my sons term bill just came out today. HE needs to accept what was awarded correct? He says there is nothing to accept. Is he doing something wrong? | Maryanne | If they were offered direct federal loans then yes, they would need to complete MPN and counseling and Accept the loans through his portal. It may be that his loan offer is not in awarded status yet. I would have him log on to his financial package and verify what type of aid he was offered. | Kathy Dowden | |||||||||||||||||||||
91 | 89 | If a student has a car, how hard is it to find parking at the various class locations? | Michael | We have wonderful walkable campuses. Students should walk, bike or bus to class. Parking locations and traffic will make drivign to class less pleasant than the alternatives | Guillermo Leiva | |||||||||||||||||||||
92 | 90 | Is there someone we can contact with informations to apply for student loans? | Anonymous | Please have your student submit their 23-24 FAFSA application on the studentaid.gov website. All students who have that application submitted will be packaged with optional student loans. | Nicole Chen | |||||||||||||||||||||
93 | 91 | Will there be another orientation for transfer students to get familiar with campus? | wendi | I'm very sorry, NSO dates are complete - but our first two weeks of Fall are Welcome Weeks with multiple events, resources, and opportunities to connect students to their Rutgers community/ies! We look forward to welcoming your student to campus! | Courtney Stanzione | |||||||||||||||||||||
94 | 92 | Can I have RU ID for the 529 college plan fund to pay tution? | Anonymous | Please know that the process of paying via a 529 plan is initiated through your particular account. When you receive your term bill, you can call your plan administrator - or make a request directly through your 529 account - to have the funds sent to Rutgers University. The method in which a 529 plan sends payment depends on the plan itself, so it may be prudent to contact your 529 administration directly in order to verify their procedure. However, we do find that many plans submit payments directly to the school. These payments should be mailed as a check (with RUID, student name and the term) to the following address: Rutgers, The State University of New Jersey Term Bill Processing Unit P.O. Box 2021 New Brunswick, NJ 08903-2021 | Nicole Chen | |||||||||||||||||||||
95 | 93 | what is the qualification to get scholership and/or student aid program for international student ? | Anonymous | International students are not eligible for Financial Aid. Best resource is Rutgers Global. As for scholarships, students are awarded them upon admission. The Office of Financial Aid does not review students for scholarships. | Nicole Chen | |||||||||||||||||||||
96 | 94 | We need to edit the finanical aid before we pay for tutition. we were told we need to wait unit the "pencil" pops up to edit. When will we see this? What happens if it doesn't pop up before tuition is due on the 16th? | Jeanette | Yes the loan does need pencil icon and acceptance open to accept or decline loans. In meantime, there are no late fees to term bills paid after the due date in addition to a 7 day grace period. | Kathy Dowden | |||||||||||||||||||||
97 | 95 | Hi I recieved my term bill but I dont see my initial $200 deposit on it. Was it suppose to go towards my housing? | Jeffrey | Students will see the $200 housing credit reflected around mid to late January. The credit won't appear as a line item on the term bill, but the cost of housing will be reduced when the credit is applied. Students who do not stay into the spring will not receive the $200 credit to housing charges. The $150 enrollment fee is separate. | Nicole Chen | |||||||||||||||||||||
98 | 96 | How will a student find out the exact room number i his or her assigned dorm? Also, how / when can the keys be picked up? | Anonymous | Students can view their housing assignments, including roommate information, at https://oncampus.rutgers.edu. Move-In details can be found on our website at: http://ruoncampus.rutgers.edu/movein-2023/ | Ryan Kasis | |||||||||||||||||||||
99 | 97 | So - Sorry - Not sure I caught all that on Term Bills - Some folks have them already? How do I know if I should have one that needs to be paid next week, versus being in that batch that is due in September? Thanks !!!!! | Strieffler | Your student should be able to log on through MyRutgers Dashboard to see if they have a term bill out on My Money widget. If not than they will have a later due date than 8/16. There are 3 term bill due dates for certain populations. | Kathy Dowden | |||||||||||||||||||||
100 | 98 | We are based in Singapore. Our Son is a transfer student. He was not able to register for the online Star Days. He was emailed that there will be another - in person, late august. But he doesnt have the dates yet & was told he can register for courses only after his Star Days. 2 questions: Do we have any dates for the star days? Also, will the term bill be issued after his Star Days? | Manish | I believe I answered this previously, but we have a STAR Day as part of international student orientation, and term bills are generated overnight once students register. Questions can and should be addressed to the transfer advisors (in SAS it's transfers@sas.rutgers.edu) - we're all here to help! | Courtney Stanzione |